Effective Date: August 11, 2025
Fresh, A Division of Envoy, Inc. (“Fresh,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the rights and choices you have.
We gather both personal and non-personal information to provide and improve our services.
What it is: Details you voluntarily provide that identify you as an individual or relate to an identifiable person.
Examples we collect:
Name – so we can personalize communications and process requests.
Email address – to send updates, confirmations, and support messages.
Company name – for business account and service customization purposes.
City, state, and ZIP code – for account verification, and location-based services.
What it is: Data that does not directly identify you but can help us improve our services and understand how our site is used.
Examples we collect:
IP address – to understand geographic usage trends and for security purposes.
Browser type – to ensure site compatibility and optimize performance.
Device information – to enhance your browsing experience.
Location data – for analytics and regional service adjustments.
We gather information in several ways, both directly and indirectly, to deliver our services effectively.
Contact forms – when you reach out for inquiries or support.
Cookies and tracking technologies – small data files that help us remember your preferences and measure site performance.
Analytics tools (e.g., Google Analytics) – to monitor website traffic and user behavior.
Third-party integrations (e.g., Facebook Pixel) – to measure ad effectiveness and improve targeting.
We process collected data for the following purposes:
Email marketing – to share relevant updates, promotions, and news.
Personalized content and recommendations – to tailor your experience.
Analytics and performance monitoring – to improve our website and services.
Legal compliance and fraud prevention – to meet regulatory requirements and protect against misuse.
We only share your information with trusted third parties when necessary to operate our services.
Analytics tools (e.g., Google Analytics) – to track and measure site usage.
Advertising partners (e.g., Facebook Ads, Google Ads) – to deliver targeted ads.
Web hosting providers – to host and maintain our website’s functionality.
We engage in marketing activities to keep you informed about our offerings, but you have the right to opt out at any time.
Send promotional emails – to notify you about new services or discounts.
Use remarketing/retargeting ads – to remind you of our products after you visit our site.
We comply with applicable data privacy laws to protect your rights.
GDPR (EU/EEA customers) – gives you control over your personal data if you reside in the EU/EEA.
CCPA/CPRA (California customers) – grants California residents specific rights regarding their data.
PIPEDA (Canada) – governs how we collect and use data from Canadian customers.
Cookies and similar technologies help us deliver a smoother, more personalized experience.
Google Analytics – measures site traffic and user interactions.
Facebook Pixel – tracks ad performance and conversion rates.
Cookie consent banner – notifies you and requests your permission before certain tracking tools are used.
We do not knowingly collect personal information from children under 13 years old. If such information is accidentally collected, we will delete it promptly.
Depending on where you live, you may have certain legal rights regarding your personal information. These may include:
Access – request a copy of your personal data.
Correction – update or amend inaccurate information.
Deletion – ask us to erase your data when legally possible.
Opt-out – decline certain uses of your data, such as marketing communications.
We use appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, use, or disclosure.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Fresh, A Division of Envoy, Inc.
444 Regency Parkway Drive, Suite 305
Omaha, NE 68114 USA
Email: info@envoyfresh.com
